Frequently Asked Question

FAQs

No, we are a private company. The care cost is not covered by any government plans. We will bill you accordingly.

Yes, some personal insurance plans do cover home care cost, please call your insurance provider whether it is covered or not. We will bill you directly, which you should be able to claim your insurance company. Our representative can help you find out if your insurance plan covers home care cost or not, please do let us know if you want us to call your insurance provider.

You have to call your insurance company to find out if it covers home care expenses for you. We will bill you directly, which you should be able to claim your insurance company. Our representative can help you find out if your insurance plan covers home care cost or not, please do let us know if you want us to call your insurance provider.

We accept most forms of payments including E-Transfers, cheques and all major credit cards, pre-authorized debits, bill payments at a financial institution (some conditions apply).

Yes, we can make arrangements to have a caregiver be sent to a home, retirement home settings, a hospital or a long Term Care facility.

Caregivers or Personal Support Workers (PSW) can provide many services including: personal care, light housekeeping, supervised medication reminders, accompanying to a shopping mall or doctor’s appointments, recreational activities for the elderly, meal preparation, companionship and more.